What is the Tracking Code?

When your order is ready and the carrier has collected it, you will receive an e-mail with a special code for tracking the shipment. Depending on what time the order was processed, the waiting time for this code is from 1 to 5 business days. Some codes are generated only after the package is delivered to the sorting center. If you do not receive the email with the code within 7 days, please contact our service office at help@tbd.themastercut.co

In the United States, Canada, and entire Europe we are using one of the best courier companies UPS as our standard shipping service. The cost of this service is included in the price.

Following options will be available soon:

  • Next-Day shipment (available at additional cost)
  • Pick up a collection point (depends on the location) is also available. Check at www.ups.com